1 reviews | Active since Oct 2016

23 Nov 2016, 13:35

MTN are *******.

<p>On 9 Sept i accidentally paid money into MTN account. I do not have a contract with them anymore, but they are still on my beneficary list. After nuemrous emails and calls, they have still not paid my money back. Seeing that i dont owe them any money, but they owe me money, and did not pay it back after 2 and a half months, they can be judged as *******. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Nov 2016, 10:32
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

I have escalated your query through to management for urgent assistance. You will be contacted shortly.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Ishie

Best regards,