JC
Jacques C

1 reviews | Active since May 2009

02 Dec 2017, 18:46

MTN are *****s !!! Full stop (this is going on twitter and FB and my broadband !

Dear MTN,

Can someone who has a clue get back to me about my issue please.

On the 31 Oct a debit order bounched and it was forfully corrected on the 2nd of NOV

Now I hear I am R400 in arrears (and that is from MTN staff).

Please get your act together, I am waiting for your call

The reason why I am saying MTN is *****s ... Its very easy, you give me R195 in credit, now I hear I am R400 in debt (*** to be honest).

Can a snr employee who works with complaints get back to me please (I am really getting gatvol to correct my self.)

why in heavens name would you give something credit, and then take it away (telling a client he has double the debt out of the blue)

WAKE UP ~!

0
Replies (1)
JC
Jacques C's update06 Dec 2017, 16:54
Reviewer Update
Mr Mosimanyane, Ok, clearly you dont understand a simple request "Please email the client". This is now the 4th try to get the simple message. I want to show you on twitter, the online portal, and via email how MTN reply. I cant post screenshots on here. My issue now is what must a client do to get service ? Must I drive to 14th avenue and do as the one consultant said, please go see MTN personally. I have wasted so many hours of my life since 30 OCT on this ****, no one is refunding me time. So please, I am asking again nicely, please email me. Jacques Cilliers