NH
Nadeem H
1 reviews | Active since Jul 2017
25 Sept 2019, 11:44
Mtn are *****s
After months fighting with mtn on arrea data. They give me my 4g day and 4g night data but dont give me my arrea data for for day that is more then 12g day and 12g night. On top of it if and when they reply they do it pvt via hello peter. Mrs P. Viljoen dont follow up on clients instead just make promises. I cant wait for this contract to finnish. Never i will take a contract with mtn again. Will port my number back to vodacom after contract. Day light *******.
Helpful (0)
Replies (3)0
Replies (3)NH
Nadeem H's updateReviewer Update
25 Sept 2019, 14:13All i need from mtn is to except that the fault is on there side and credit what is owed to me on mobile data instead they send pvt massages or ignore me as if i dont pay but acvount is up to date and have never been in arrears.
NH
Nadeem H's update25 Sept 2019, 14:13
Reviewer Update
All i need from mtn is to except that the fault is on there side and credit what is owed to me on mobile data instead they send pvt massages or ignore me as if i dont pay but acvount is up to date and have never been in arrears.
NH
Nadeem H's updateReviewer Update
25 Sept 2019, 21:33Just tell me what i need to pay to finnish this contract this is wrong
NH
Nadeem H's update25 Sept 2019, 21:33
Reviewer Update
Just tell me what i need to pay to finnish this contract this is wrong
NH
Nadeem H's updateReviewer Update
26 Sept 2019, 09:42This not fair my data that mtn ow me get removed from the system and i get my normal data per month. Then mtn reply pvt with this mail.
MTN South Africa 's reply:
25 Sep 2019, 20:58
Thank you for your post.
We sincere apologized for any inconvenienced caused
***:
The billing department confirmed that the package was corrected 22/08/2019.
Client was migrated to the correct package (4gb+4gb) this morning.
This contract do not reflect 12GB day and 12GB night.
We have sent to you the copy for the 2GB day and 4GB Night=8GB
The system reflect this is what left.
108 | Internet Bundle (Monthly) | Recurring | ***7 | - | 8.00 | 2.00 | 7.20 | GB
102 | Non-Expiry Airtime | Adhoc | - | - | - | - | 0.00 | Rand
100 | Usage Limit Remaining | Recurring | ***7 | - | 1.00 | 0.00 | 1.00 | Rand
48 | Night Express Data (Monthly) | Recurring | ***7 | - | 4.00 | 2.00 | 4.00 | GB
We have asked Portia to give you a call.
Kind Regards,
Alice van der Merwe
MTN
Private Reply
MTN South Africa 's reply:
25 Sep 2019, 20:58
Thank you for your post.
We sincere apologized for any inconvenienced caused
***:
The billing department confirmed that the package was corrected 22/08/2019.
Client was migrated to the correct package (4gb+4gb) this morning.
This contract do not reflect 12GB day and 12GB night.
We have sent to you the copy for the 2GB day and 4GB Night=8GB
The system reflect this is what left.
108 | Internet Bundle (Monthly) | Recurring | ***7 | - | 8.00 | 2.00 | 7.20 | GB
102 | Non-Expiry Airtime | Adhoc | - | - | - | - | 0.00 | Rand
100 | Usage Limit Remaining | Recurring | ***7 | - | 1.00 | 0.00 | 1.00 | Rand
48 | Night Express Data (Monthly) | Recurring | ***7 | - | 4.00 | 2.00 | 4.00 | GB
We have asked Portia to give you a call.
Kind Regards,
Alice van der Merwe
MTN
Private Reply
NH
Nadeem H's update26 Sept 2019, 09:42
Reviewer Update
This not fair my data that mtn ow me get removed from the system and i get my normal data per month. Then mtn reply pvt with this mail.
MTN South Africa 's reply:
25 Sep 2019, 20:58
Thank you for your post.
We sincere apologized for any inconvenienced caused
***:
The billing department confirmed that the package was corrected 22/08/2019.
Client was migrated to the correct package (4gb+4gb) this morning.
This contract do not reflect 12GB day and 12GB night.
We have sent to you the copy for the 2GB day and 4GB Night=8GB
The system reflect this is what left.
108 | Internet Bundle (Monthly) | Recurring | ***7 | - | 8.00 | 2.00 | 7.20 | GB
102 | Non-Expiry Airtime | Adhoc | - | - | - | - | 0.00 | Rand
100 | Usage Limit Remaining | Recurring | ***7 | - | 1.00 | 0.00 | 1.00 | Rand
48 | Night Express Data (Monthly) | Recurring | ***7 | - | 4.00 | 2.00 | 4.00 | GB
We have asked Portia to give you a call.
Kind Regards,
Alice van der Merwe
MTN
Private Reply
MTN South Africa 's reply:
25 Sep 2019, 20:58
Thank you for your post.
We sincere apologized for any inconvenienced caused
***:
The billing department confirmed that the package was corrected 22/08/2019.
Client was migrated to the correct package (4gb+4gb) this morning.
This contract do not reflect 12GB day and 12GB night.
We have sent to you the copy for the 2GB day and 4GB Night=8GB
The system reflect this is what left.
108 | Internet Bundle (Monthly) | Recurring | ***7 | - | 8.00 | 2.00 | 7.20 | GB
102 | Non-Expiry Airtime | Adhoc | - | - | - | - | 0.00 | Rand
100 | Usage Limit Remaining | Recurring | ***7 | - | 1.00 | 0.00 | 1.00 | Rand
48 | Night Express Data (Monthly) | Recurring | ***7 | - | 4.00 | 2.00 | 4.00 | GB
We have asked Portia to give you a call.
Kind Regards,
Alice van der Merwe
MTN
Private Reply