aD
alvine D
1 reviews | Active since Feb 2016
22 Feb 2016, 11:59
mtn are the biggest *****
mtn charge me with an amount of R5500 of data bundles that they sent me without my permission and expecting me to pay for it
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Replies (1)
MTN South Africa's replyOfficial
23 Feb 2016, 09:10Hello doudou,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a billing query has already been logged, requesting for the self-service data bundle purchases to be investigated further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a billing query has already been logged, requesting for the self-service data bundle purchases to be investigated further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply23 Feb 2016, 09:10
Official
Hello doudou,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a billing query has already been logged, requesting for the self-service data bundle purchases to be investigated further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a billing query has already been logged, requesting for the self-service data bundle purchases to be investigated further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***