MTN are *****sters and ****s!!

you are a *****sters I am utterly disgusted by you. I received the router yesterday at 13:30pm. It starts working around 19:00pm. This morning the router is not working. I phone customer care and I get told I am registered under an address which is under JHB CBD - Market str. Whilst you have my profile with my correct address. Sinazo Bikani tells me the sales person **** and *****ulently sold the router under false information that there’s coverage in my area. She said I need to cancel the router because it will never work under my area. Return my money with immediate effect!!! The sales agents name is: SHAISTA WOSMAN. I want my R562.00 with immediate effect.