MTN are *****ing from us.

Item: MTN South Africa
Rating: 1
Author: Ishmael H

MTN, our two contracts finished in February 2019. Despite several emails and phone discussions we continue getting billed. We are still being billed for the devices even though they have been paid for. This is *****ing and ********* business practices.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

16 Jul 2019, 08:16

Good day Ishmael

Thank you for your post. In order for us to investigate this for you, kindly provide your id number or the cell phone numbers of the contracts.

Please reply with a private response so that the details can be seen by us.

Regards
Renall
Complaints Management Team

Best regards,

MTN South Africa's reply16 Jul 2019, 08:16

Official

Best regards,

Ishmael H's updateReviewer Update

16 Jul 2019, 10:51

I want my refund effective from the date the 24 month contract expired failing which I will increase the visibility of this on social media (Twitter, Instagram, Facebook and Mybroadband). I will also copy ICASA and Small Business Agency and the Department of Trade and Industry because MTN are causing hardship for SMBs
+***6
+***4

Ishmael H's update16 Jul 2019, 10:51

Reviewer Update