RH
Rose H
1 reviews | Active since May 2015
18 May 2015, 11:28
MTN ARE *****ING FROM ME AND WONT RECTIFY THE PROB
That heading is now the ONLY WAY I can describe what is happening.<br> <br> They are billing me incorrect amounts and they don't reverse them and they dont stop! <br> <br> I have logged numerous complaints/enquries. I have visited the service provider store in Oakfields, Northmead Benoni. They have logged these enquires also. <br> <br> These giants do as they please and the little people have no recourse! This is ridiculous!
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Replies (1)
MTN South Africa's replyOfficial
19 May 2015, 12:00Hello rosefrombenoni,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit of R1827.99 was passed on the 12th of May 2015, the debit order for the month of May will not go off on your account and you are currently in credit of R645.99.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit of R1827.99 was passed on the 12th of May 2015, the debit order for the month of May will not go off on your account and you are currently in credit of R645.99.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply19 May 2015, 12:00
Official
Hello rosefrombenoni,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit of R1827.99 was passed on the 12th of May 2015, the debit order for the month of May will not go off on your account and you are currently in credit of R645.99.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit of R1827.99 was passed on the 12th of May 2015, the debit order for the month of May will not go off on your account and you are currently in credit of R645.99.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***