MTN ARE SHOCKING

Item: MTN South Africa
Rating: 2
Author: Bertram L

After MTN took over all of Nashua Mobile clients last year they changed an account registered to a company to a previous partner who was bought out in 1997. I have been In contact with them since Nov 2014 but refuse to change the contracts back to the company name. I have to locate the partner that left in 1997.

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Replies (1)

MTN South Africa's replyOfficial

17 Sept 2015, 10:54

Hello LearB,

Thank you for your post

We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.

Kindly accept our sincere apology for any inconvenience caused.

Warm regards,
Keitumetse
REQ:***

Best regards,

MTN South Africa's reply17 Sept 2015, 10:54

Official

Best regards,

MTN ARE SHOCKING

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