1 reviews | Active since May 2024
MTN are ********s *****ing our money
If i could give no star i would ,i have a month to month home internet contract with MTN. i paid them on the 25th like i do every month .I paid them on the 25th April like i always do but all of a sudden on the 30th my wifi goes off and i have no wifi . they then telll me the money only reflected in there account on the 29th April which is late so i will not get my wifi for may i can only get it in june .I was then told i will not be paying in may for my june wifi because my may money will go to junes account. but today i get an invoice to pay my installment for june . so now they expect me to sit without wifi for an entire month even though i paid for it . i have been trying to get hold of the boilling department to refund my money and cancel ,they tell me they can refund me because now i dont pay in advance for the next month its now a different story because i want my money back then i get put on hold for 30 minutes to speak to a team leader then they put the pohone down .i have now been on the phone and sending emails for two days and i am not getting helped at all . why are you guys treating your customers this way ?
pleasssse give my money back i paid for a service and you did not render
