MTN ARE RIPPING CUSTOMERS OFF
I have been an MTN customer for about 7 months and I am being charged thousands of Rand per month and I keep getting suspended = I have never had itemised billing once and I cannot get an explanation of why I am being charged so much when I have capped my account. I want out of MTN - I have had enough I cannot afford the exorbitant amounts they demand from me without any billing or explanations of where these amount come from. I pay every month and still they keep demanding more. I am going to the CPA with this matter I am done with the worst Cellphone (non)service provider in the world!!! Their service is disgusting --- I want an explanation for why I am being charged more than I can afford. They are bankrupting me for their useless service.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your account is currently open for making calls. Your account was high because of data charges. Turn off your data so you will not have data charges.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your account is currently open for making calls. Your account was high because of data charges. Turn off your data so you will not have data charges.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***