1 reviews | Active since Aug 2011
MTN are paying their fine with our DATA!!!
<p>I am so upset with how much I spend with MTN data and I have wifi at home so it actually doesnt makes sense - since Saturday I have bought 1.6 Gigs of data and its all gone. Every month my data bill goes up cause my data just disappears . And when I ask for itemised billing - I get a bill that just says Mymtn - that is not itemised plus I pay for the bill.</p> <p>Please tell me what is happening to my data- you are daylight ******s - as if we dont have enough of those in SA.</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that the said invoice is still unbilled and we cannot advise you on what the data was used on. We can only investigate once this invoice has closed after 26/11/2016.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that the said invoice is still unbilled and we cannot advise you on what the data was used on. We can only investigate once this invoice has closed after 26/11/2016.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie