1 reviews | Active since Oct 2009
MTN are out to rob again!
I am sick to death of MTN. You have stuffed up my contracts for MONTHS now. One of my contracts came to an end last month. Was promised by Timothy that MTN wouldnt stuff this up again, and YET AGAIN, double billed. Pay back my effing money. I have officially lost it with MTN, Timothy cant do his job what so ever, he has stuffed up each and every query I have had. I cannot WAIT to be done with MTN. you guys ignore all emails, queries etc, your staff cant do their job. You cant change a simple bank detail, you cant terminate a simple contract, you cant even ****** BILL correctly 2 months IN A ROW! I am giving you until 12pm today to pay me back my money you have ****** from me. I have posted this on Facebook and Twitter and have sent a long letter to the newspapers as well.
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.
According to our records the amount was credited and refunded into your bank account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.
According to our records the amount was credited and refunded into your bank account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***