mtn are *********** and inefficient!

<p><span style="font-family: sans-serif;">Mtn keeps passing the buck! I am unable to use my phone as no settings have been sent to me. I have dialled *123# and 173 over 20 times requesting internet settings to be sent but none have been received. I reached out to mtn customer service numerous times requesting assistance. I was told that my query had been escalated to the prepaid department on 3 occasions and was promised that someone would contact me. Nobody has reached out to me or resolved my issue yet. I have constantly been given the runaround. This has been going on for 1 month - I have been unable to use my data, send/receive emails, or communicate with my family and friends for a whole month! In the meantime, my data is expiring as I cannot use it. Mtn's service delivery is absolutely atrocious! You are all *********** and inefficient. What's the point of being registered on your network if I am unable to access my data? You have lost a customer as I will be switching to a network that values its customers and addresses their queries effecfively, and where I will not be precluded from using the network services</span></p>