JS
Jessie Scott-Turner

1 reviews | Active since Sept 2016

20 Jun 2019, 17:56

Mtn are **********, *****, *******!!!!

I posted a one star review a while ago explaining how I was DUPED into a new contract with MTN under false, ********** pretenses. Mtn was quick to then promise to cancel the ********** contract, but arrange an immediate Collection of their device.

Three months later and my contract has still not been canceled! I have been billed another R540 again.

I have been promised again and again and again that you will cancel this contract.

I am absolutely livid and disgusted with your entire company. You don’t care about your customers at all. You are ***** and *******.

0
Replies (2)
JS
Jessie Scott-Turner's update21 Jun 2019, 16:46
Reviewer Update
Please email me a new statement immediately that reflects this information.
JS
Jessie Scott-Turner's update24 Jun 2019, 22:14
Reviewer Update
I have checked my statement online again and what you have told me has not been actioned. My latest bill is for R550. My previous payments were for R430. Please fix this immediately and credit me for the past few months. And please email me proof by means of a statement to show this has been actioned.