1 reviews | Active since Oct 2010
MTN are ********** and *******. ***** and cheats.
<p>I upgraded my contract. I had many many heaped up minutes from my previous contract. They ate away my minutes using the new rates. I already paid for those minutes, they were mine. How can they charge me for them again!!!!!!! This is theft and *****. I did the upgrade at Glenfair.</p> <p>Also I waited more than an hour for service. What the hell.</p>
Good Day Gerrit
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Gerrit
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********