MTN are ******!
I wish I could give zero stars.
I had 2 contracts with MTN. One came to an end and I chose not to renew. So I was only paying for one contract. MTN claims I did not pay my instalments on the remaining account. I then sent them all my proof of payments. Since October, they have ignored this. I have requested them to call me numerous times and been ignored.
I have been with MTN for 15 years. I have never defaulted.
NOW, I get an email from their lawyers. No process. Just straight to the lawyers.
I'm absolutely disgusted at how ******** they are. Trying to ***** from me!
Helpful (0)
Replies (2)0
Replies (2)MTN South Africa's replyOfficial
09 Jan 2019, 09:11Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply09 Jan 2019, 09:11
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
's updateReviewer Update
12 Jan 2019, 12:45They have done absolutely nothing. Disgusting. Going to the Consumer Commission
's update12 Jan 2019, 12:45
Reviewer Update
They have done absolutely nothing. Disgusting. Going to the Consumer Commission
