MTN ARE A NIGHTMARE TO DEAL WITH

I would give - 100 to the power of a trillion if I could. MTN ARE A NIGHTMARE TO DEAL WITH. NOTHING WITH THEM IS EASY! Today I went to a Mall in PMB to renew a cell phone contract. I spent TWO hours there and got nowhere because evidently MTN needs an online-up-loaded picture of the client, taken in the store, to renew a contract and they were evidently offline and seemed like for most of the morning too. MTN really does make life difficult for customers!!!! In addition, when phoning MTN to complain the pre- recording that automatically gets played states that: MTN has a problem with processing debit orders and customers must please pay via phone apps or EFT. In my opinion if MTN have a problem with that then THEY MUST sort it out and if the debit order goes off late so be it. MTN’s service is outrageously poor and they do nothing more than make life extremely difficult for customers and mostly very unpleasant too! I had an extremely unpleasant morning today and ended up having a BIG fight with a shop manager!