MTN ARE A BUNCH OF ********

I asked for a settlement amount from MTN to cancel my contract and I fully paid the account on the 29th. However on the 1st of the following month MTN still went ahead and debited the debit order amount from my account. I kept calling trying to get a refund as I had cancelled and fully paid my account no response. Then on the 13th they say that they have logged my refund and takes banking 7-10 working days. I am now on the 10th working day and still no money back in my account. When i call customer care no one knows anything and no one is responding even on social media. I just want my money back I am tired of this MTN ******** who take money from our banks immediately but cant bring back our money on time. Till this day I have not been refunded an amount over R1000. Im so glad i cancelled my contract and i am still fighting for my money back