MTN APPROVE ***** DEALS
<p>This is my second post regarding MTN approving cellphone contracts online with *****ulant information .</p> <p> </p> <p>With my first post I got an email to confirm that my complaint was received, but to date no assistance regarding the matter. I reported the matter to the Ombudsman, but they pull up their shoulders, saying that MTN is not responding to their correspondence.</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. On your previous post you were advised to send an Affidavit and a Certified ID copy so that our ***** Team can investigate the ***** account. An email address was given to you where these documents can be forwarded to. If you have not done so as yet please send us the documents so we can investigate and reverse the ********** upgrade.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. On your previous post you were advised to send an Affidavit and a Certified ID copy so that our ***** Team can investigate the ***** account. An email address was given to you where these documents can be forwarded to. If you have not done so as yet please send us the documents so we can investigate and reverse the ********** upgrade.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
I did forward it.
Twice no already.
I did forward it.
Twice no already.
The Ombudmans also forwarded all the relevant information to your offices, but I was told that MTN is taking there time to reply and I have to wait passiontly.
The Ombudmans also forwarded all the relevant information to your offices, but I was told that MTN is taking there time to reply and I have to wait passiontly.