MTN appointed contractors for fibre optic cabling installation
<p>Dear Mtn,</p> <p>Next time you appoint a contractor to dig up my driveway paving to lay your fibre optic cables, please make sure your contractors leave the site as it was found!!! This has been going on for 5 months and your response to my complaints, workmanship, professionalism and willingness to help has been beyond poor. Pathetic frankly! I have made every attempt to make contact with MTN and ZTE (your appointed contractors) to no avail. </p> <p> </p> <p>Poor, poor, poor!!!</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Mike,
i have not had any further response from you or MTN?
Mike,
i have not had any further response from you or MTN?