MTN application

Its been 2 weeks since I have been approved for a contract but the agent cannot move on to the next phase of this application, even though I have been approved and the poor girl has been logging tickets with their IT since. I hate the fact that when i was not interested in a contract their sales agents would blow my phone up with calls. Now that I went to them because I have a need for their contract. I have to deal with such horrible service!