JE
Johann E

1 reviews | Active since Oct 2021

27 Oct 2021, 10:58

MTN Appalling service!!

Last week I app**** for a new contract. My application was approved and I received an order number. I was taken through the contract by a sales agent. Phoning today to follow up on when delivery will take place, I am told that the order has been cancelled.

This is appalling service. I have not been notified that it has been cancelled. I dont even know why it has been cancelled.

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Replies (1)
JE
Johann E's update29 Oct 2021, 06:57
Reviewer Update
So, I have logged a call with complaints department. Receiving an automated email saying the will get back to me within 24 hours. It has now been a week.