MTN anti ***** measure are below standard.

MTN need to shake their IT department.

I had to do a debi-check reject on an amount of R891. My monthly contact amount is only R78.

I also received an email from MTN regarding a request for a copy of my contract at 11.34 and again at 11:44. A copy of my contract was attached to both the emails. I did not make these requests.

I now have a problem that my premium is now unpaid for 30 June 2024.

A friend of mine had a similar problem last year and it turned out to be ***** where an ******* phone number was added to her account and caused her many problems as the MTN staff did not know how to fix it.

I would appreciate it if this is resolved speedily as MTN should have solved this recurring problem by now and is is a huge inconveniens to me.

I now have to make a 10km trip to the police station to get and afidavit done and a certified copy of my ID done. All time and expence.