mtn answer me by saying now im lost...

I phoned mtn after struggling continuously with signal problems and asked for a contract settlement . Mtn informed me that the amount to early settle is R 6212.12 Which I paid to mtn on 19 September 2015.<br> <br> I ported the number to Vodacom on 19 September and phoned mtn MULTIPLE times asking them if they received the early settlement amount they responded yes they did, I asked them to cancel the contract and they set it have been done and will take 2 - 5 working days.<br> <br> I never heard back from mtn, following up a few days later a lady told me exact words (808)<br> Uhm... Uhm... yes it uhm seems that uhm mmmm. It seems that it might be cancelled I will follow up for you sir.... End of that story<br> I phoned mtn this morning, the guy from 808 told me the contract have been cancelled, I told him good, now you are sure I don't owe mtn anything, no further deductions will be made, and no fees are outstanding ? His answer uhm, it seems like you have a credit of 5000 sir. This means that mtn deducted the normal invoice from my settlement amount instead of using it to end the contract. Afte