HA
HESTROLIETE A
1 reviews | Active since Nov 2018
28 Nov 2018, 14:01
mtn and tt3digital
very bad customer services towards me when i queried regarding my missing back cover then they through phone done in my ear after which i called back asking for recordings of the first to phone calls that ended badly with first two agents to which i still havent received recordings as for my back cover i got sent a cheap thin plastic back pouch which doesnt even protect phone from tt3digital repair centre were phone was fixed under insurance to replace my glass back cover #beyond bad service WOULD NOT RECOMMEND my phone looks like was forced open
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MTN South Africa's replyOfficial
29 Nov 2018, 10:35Good day Hestroliete
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply29 Nov 2018, 10:35
Official
Good day Hestroliete
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,