1 reviews | Active since Aug 2016
MTN And thier *********** Staff
<p>About 3 months ago my husbands bank account was fraded. The fradsters phoned MTN and blacklisted our cell phone and reported the phone ******. </p> <p> </p> <p>Since then we have sent mtn the police affidavits stating that he's account was *****ed and they still haven't unblackliested the phone. </p> <p> </p> <p>We bough the phone a while ago and do not have the box. MTN ***** keeps telling us that the phone is unblacklisted but its not. </p> <p> </p> <p>Can someone from MTN phone me back immediately because your company hires a bunch of dump *********** idiots that cannot assist customers. </p>
Good Day Amrita Naidoo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, we require an Affidavit and a certified ID copy to assist with the unblacklisting of your handset.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Amrita Naidoo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier, we require an Affidavit and a certified ID copy to assist with the unblacklisting of your handset.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********