KC
Kieran C

1 reviews | Active since Aug 2016

19 Aug 2016, 08:54

MTN and their useless employees

<p>i have not been able to use my phone for over 2 days now and been making the necessary calls and sending emails to have this resolved</p> <p> </p> <p>not only do i get no response on mails</p> <p> </p> <p>i have contacted MTN now 8 times on their 808 dial code</p> <p>the phone has been put down on me 5 times now by their operators and cant get any sort of details to have this resolved</p> <p> </p> <p>anyone looking to open a contract with MTN walk the other way and use a different provider as MTN s shocking</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 Aug 2016, 14:48
Official

Good Day Mr Kieran cree

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that all your services are active on your line. Your number has been resetted on the network. If the problem persist please contact our customer care line on 808 for assistance

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

REQ: **********