1 reviews | Active since Aug 2016
MTN and their stupid policies
<p>Over the past weekend I wanted to take out a cell phone contract with MTN. I was rejected because I don't have any dept.! I did provide them with a pay slip, bank statement and the other doc's needed. Obviously, they could see that I could afford the contract that I wanted. I do think that this is pathetic, I don’t know if the person helping me did not understand the system of that MTN's policies are so stupid. Thank you for making it VERY easy for me to go to another network.</p>
Good Day Jenny-Leigh de Swardt
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service. All applications are assessed in accordance with the NCA (National Credit Act) and depending score an application would be approved or declined.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ: **********
Good Day Jenny-Leigh de Swardt
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service. All applications are assessed in accordance with the NCA (National Credit Act) and depending score an application would be approved or declined.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ: **********