MTN and their pathetic service

I have been with MTN since 2005.

I app**** for a new contract on there website 6 weeks ago.

I have sent numerous e-mails to every department whose details I could find. I have spent every afternoon for the last 6 weeks on the phone with the sales department, customer care and even the 3rd party Rewards co. I have been placed on hold every time until the line is cut and not a single person tries to assist.

To date I have not received any assistance, update or explanation from MTN. They simply just ignore me.

I have been through the comments on there Facebook page as well and is it clear that this is the standard that you can expect from mtn

The service is pathetic.

Dealing with mtn has been such a waste of time and energy.