MTN and their Insurer (Guardrisk) - triple billing!! Shocking

Shocking service! Yet another incident with MTN and their insurer - this time I’m being overcharged three months in a row. I’ve been triple billed my insurance on my one device in June alone! When asked for refund I’m being passed over from one worker to another, MTN and Guardrisk have been notified three weeks ago about this and ZERO has been done. Now my MTN account is suspended because I refused to settle my latest bill due to the fact I’m not paying yet another installment for my insurance till I get reimbursed!! Can someone help me !? This is absolutely unacceptable service! One month I’m dealing with this now

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