SK
Sanelisiwe K

1 reviews | Active since Jul 2016

05 Sept 2016, 19:29

Mtn and their disappointing service

<p>I submitted a claim 2 weeks ago and still awaiting response regarding the claim. There customer service is shocking</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Sept 2016, 16:55
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********