1 reviews | Active since Jan 2018
MTN and their bully boys MBD INC
Some six months ago I received an SMS from a debt collection agency called MDB INC acting for MTN informing me that I owe R1200 on my MTN account which I have had since 2001 and have always paid by debit order. I phoned them and received some very vague answer so I phoned MTN who gave me a phone number I have never had or used and said this amount had been outstanding since 2011. I informed MTN and their bully boys that I would not pay this account . Since then I have received 36 messages from MDB INC telling me I am dressed in debt and similar niceties. I have informed both of them in writing and by phone to take me to court where I will fight this to the bitter end, yet they both continue to harass me.
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team