HB
Hendrik B
1 reviews | Active since Apr 2015
14 Jul 2015, 16:46
MTN and their attornies
Good day<br> <br> I understand why im on a bad record with MTN by not paying a account but i don't understand why they did not take the money from my bank account.. Now i have been handed over to their so called \attorneys"that doesn't call you back when requested so.. Its been almost 8 months and not once have i received any letters"
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Replies (1)
MTN South Africa's replyOfficial
04 Aug 2015, 08:03Hello Boeta.burger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that an email was sent on 2015-08-03 advising you of the outstanding amount, R3221.26.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that an email was sent on 2015-08-03 advising you of the outstanding amount, R3221.26.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply04 Aug 2015, 08:03
Official
Hello Boeta.burger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that an email was sent on 2015-08-03 advising you of the outstanding amount, R3221.26.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the system shows that an email was sent on 2015-08-03 advising you of the outstanding amount, R3221.26.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***