MTN and the Non-exsistant service provider.

This company has the worst customer service that i have ever experienced. I bought a Samsung A22 pre paid phone because my contract phone broke, i was not told if MTN can not deliver a service by ensuring my area has signal the phone will be completely locked and useless to me. I live in Kriel Mp who has been without MTN signal for over 2 weeks and no attempt of a service/repair has been made. I have begged customer care to remove the network block from my device which i honestly feel they have no right to block as it was bought cash and is not a contract device. The lady raised an action and said it would take 48hours its been a week with no feedback, was then told do drive 60km to the nearest MTN store they will assist me, just to get to the rude consultant in Secunda informing me she can not help, and i must maar go cry at Fochini where i bought the phone. This is pathetic and i am extremely shocked at the treatment i and basically my whole town has received from MTN. The ref for the call logged is Req*** Since then i can not even get through to MTN as we have no signal. They do not reply to emails and phoning from a voda number doesnt give you the option to speak to an actual person. I want feedback from an competent person. *** *** Can someone please cont