MTN and Telkom Mobile porting without concern

The number in question is ***. On the 12th December 2019 I learnt that my number was ported by MTN from Telkom and this happened without my concern nor request from myself. Eventually MTN ported me back to Telkom and Telkom process to rectify this issue took more than 3 days to have my number functioning, meaning that I couldn’t receive calls and sms’s in the process. Subsequent to that, on the 13th December 2019 R450.00 was ****** from my bank account through CASH SEND function and the funds were redeemed in KZN whereas I’m in Johannesburg and Capitec will not be refunding me my money since this was not the bank error but ***** caused by MTN and Telkom Mobile. The same thing happened all over again on the 27th December 2019 and again money was ******,R450.00 x 2 on the 29 and on the 30th December 2019,taking into account that in the process I’m not receiving bank notifications. I feel that MTN & Telkom should take full responsibility of this incident, I’m starting from this platform failing which I will have to take legal actions against MTN and Telkom & the whole world would know of this. I had to change my cell phone number completely due to this.

MTN REF *** Telkom Mobile REF ***6 case was logged on the 13-01-2020 and to date I have not received response from Telkom.