1 reviews | Active since May 2016
MTN and SONY are useless and produce false advertising devices
<p>I recently upgraded my contract to the new sony Z5 with MTN, i recieved my brand new UTIMATE WATER PROOF and hybrid camera mobile. I was so excited about it splashed in the pool and completely bombed out then took it back to the repair center and give me feedback about the phone. Luckily for me after two physical visits and 5 phone calls it took a full 2 WEEKS just for them to send it off. then after 3 weeks and a few visits later. They reported that the phone has liquid damage and is unrepairable and then planted me with a bill of 350 rand just for thier report. A full 3 weeks now im trying to find out by Sony about this but still no one can help me. The phone is suppose to be water proof and now i'm stuck with a two year contract with no device and neither MTN nor Sony can help with anything! what do i do?????</p>
Thank you for your post
We apologise for any inconveniences caused as a result of this
There is a quote rejection fee of R330.00 incl. vat applicable when the repair quotation is rejected by client or the quote has expired. This is a standard business rule.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post
We apologise for any inconveniences caused as a result of this
There is a quote rejection fee of R330.00 incl. vat applicable when the repair quotation is rejected by client or the quote has expired. This is a standard business rule.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
