MTN and poor service nxa

MTN is *** and i got a *** service.. They delivered sim cards that are not working and have never worked, now they sending me invoices and statements for their deductions... That's so Flippin unfair... When i called them i am being told that my sim card is suspended... Worse thing about it is that they sent 2 different sim cards instead of one and I'm billed for them...*** service i tell you... These are the sim details

Id numbers is *** Full Names : Siyanda Myeni Customer acc number is A*** Sim card number is *** Sim card number two is *** Delivery address : 23 Louisiana crescent cosmo city Contract numbers i have two- ***