Mtn and Mondor poor service

Mtn has failed to refund my erroneous debit orders for a contract that was not even activated.

Took a contract online via their representative did not activate it due to relocation and the mtn reception in the new area. Therefore they had deducted multiple debit orders including cancelation fees, been calling then since May and to date I still have not received an update or refund.

Last call centre consultant indicated that they would follow up with Mondor.

I'm really not happy with the run around I'm getting from the different calls I've made