MTN and Mondo the worst service providers

I trust you well. Please be informed that this email serves to inform you that I ended my contract with Mondo/MTN

Reasons ar as follows:- 1). Mondo refuse to communicate with me regard the poor service that I experienced with them since I went into contact with them 2). Mondo have the tendency to pass responsibility to MTN 3). My agreed contract of R495.00 has been escalated to R544.00 without my consent. 4). Mondo's operators drop the call while I am still talking to them.

5). I am paying every month in the amount of R544.00 without enjoying the deal that was agreed upon. 6). During loadshedding it is worse 7). I complained at the secunda MTN about all of the above to no prevail. 8). The cell phone given to me just switched off and never started for the last 8 months. 9). I was informed by a lady on the MTN enquiry line that the nearest MTN should call Mondo on my behalf. I gave the phone to the MTN person Miss Meyer to have first hand talk regarding the said infomation. This lady, Miss Meyer informed me that I couldn't go beyond their counter. Miss Meyer told me that her manager was still in a meeting therefore I had to come on a later stage.

Both companies were informed of my challenges of which I decided that I will inform my bank to stop payment to Mondo/MTN.

Mondo/MTN please come fetch your Samsung A53 cellphone at my house which is 11 Sysie Str Thistle Grove Kinross Mpumalanga. I want nothing to do with both Mondo and MTN because of the bad service I have experienced with you. I instructed my Absa bank to reverse payment to MTN which they did. Immediately after that instructions, I received an sms from MTN expressing my none payment and to make arrangements. I was also told to pay R8000.00 in contract cancelation, but they cannot say how much MTN must pay me gor not providing network connections to me. MTN is as bad a service provider as Mondo.

Please note that I will provide the same info on Hello Peter Kind regards.