MTN and Mondo Rude and of no Help

I received my upgrade device without the extra advertised headphones. I queried this with MTN last week and no response. I contacted Mondo and the person i dealt with told me to just buy headphones, acting as if it's not their problem. He scoffed at me when i said i'll be cancelling.

Later Mondo called for insurance and was rude to my daughter and to me as well.

I will be returning my device and cancelling my contract tomorrow.