MTN and MONDO are ********

Mondo contacted me last April to upgrade my existing contract. However they added a new contract instead. I have been trying for over a year to rectify this. Mondo and MTN say they cannot help and keep escalating to each other. Mondo claims the call says new contract and says I must go to a store to hear the recording. When I go to a store they cannot help me. I have been paying for two accounts for a year and only using one. This is ridiculous. I cannot get help for Mondo and MTNs mistake. In addition MTN logged with the credit bureau that I missed 3 payments last year. They only reported this year which makes no sense. Again this is a blatant lie. MTN debits my account and I have NEVER been in arrears. Instead I have been paying two bills and using one service. Absolute ****