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Arlini R
1 reviews | Active since Mar 2021
24 Mar 2021, 22:58
MTN and Mondo
I app**** for and was approved for a Data Contract in December yet the device has yet to be delivered or the contract honored. Almost 4 months later and they are still out of stock. Customer service is so poor: MTN and Mondo customer care managers and sales administrators have repeatedly ignored my emails and calls.
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Arlini R's updateReviewer Update
25 Mar 2021, 17:26The customer care supervisor Ms. Charlene Naidu does not follow up on email correspondence, replies intermittently and makes empty promises to call but does not. Extremely unprofessional service.
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Arlini R's update25 Mar 2021, 17:26
Reviewer Update
The customer care supervisor Ms. Charlene Naidu does not follow up on email correspondence, replies intermittently and makes empty promises to call but does not. Extremely unprofessional service.