TM
Thirushan M

1 reviews | Active since Jan 2019

09 Jan 2019, 09:41

MTN AND MOBILES PLUS DO NOT BELIEVE IN CUSTOMER SERVICE

I would like to express my dissatisfaction with the service I've been receiving from MTN over the past few months.

I have been an MTN customer for over 6 years, my contract was due for an upgrade in Nov 2018, I received a call from Mobiles Plus who advised they are doing the upgrades on behalf of MTN, so I upgraded my contract telephonically but MTN has billed me the incorrect amount.

Mobiles Plus is referring me to MTN and MTN is referring me back to Mobiles Plus.

I have contacted Mobiles Plus and MTN over 20 times to rectify the contract however it still hasn't been rectified 2 months later.

I WILL NOT DO BUSINESS WITH MTN OR MOBILES PLUS EVER AGAIN!

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