MTN AND MOBILE PLUS

MTN, WHY WOULD YOU USE A PATHETIC 3RD PARTY LIKE MOBILE PLUS TO HAUNT YOUR CUSTOMERS. WHY GIVE OUT MY PERSONAL INFORMATION TO THEM TO DO AN UPGRADE ON YOUR BEHALF AND THEN DON'T TAKE RESPONSIBILITY FOR IT?

PATHETIC SERVICE FROM MTN. BEEN WAITING A MONTH FOR THE UPGRADED DEVICE.