****** MTN and Mobile Plus

Mobile plus called on 14th February 2023 and falsely offered a migration package at no additional cost. They even gave the impression that MTN was calling. Numerous times during the call I stated that I cannot afford any additional charges, that I am happy with current but was reassured that no additional charges will be taken off my account. My monthly bill then was 1289. This call was made at 09h19. At 16h00 on 14th Feb I called MTN and was firstly told that it was mobile Plus and not MTN that called. Then I was informed that I had agreed to a migration package and there will be a new bill of 1600 per month. I was livid and informed them to listen to the call recording as I was clear I could not afford additional charges. They put me through to Mobile Plus who then informed me that all will be sorted. I have made numerous calls to both MTN and Mibile Plus and they are both a bunch of ****s and ******. They don't know what the f*%@& they are doing. I was charged 2400 at the end of March. I even visited MTN in 14th Avenue Randburg. It was a waste of my time and petrol. They told me that there was a pro rata amount that had to be paid. I pointed out that the call recording should be reviewed as I was very clear about not being able to afford any additional charges. I just received my statement for end of April. My bill is 2000. I don't know what the f*&%@ these people are up to.