MTN and its thievery
<p>For the past few months I have been noticing my airtime and data disappearing.</p> <p> </p> <p>Two weeks ago 2 gig data and R100 airtime disappeared from my fone after I deleted all the hevy apps like Facebook.</p> <p> </p> <p>Today, after loading R100 airtime and 100mb data yesterday I have no data nor airtime on my phone after only making one phone call and using my data on Mini opera last night for less than 10 minutes.</p> <p> </p> <p>*******! Its unbearable! one is dependent on one's cellphone to keep up with family and friends and when you buy enough airtime and data to call and chat with them in difficult times this highly *********** and greedy network *****s from you.</p>
I am paying significantly more for using my cellphone significantly less. I highly doubt its because my back sytem is being used but because your prices have increased to 99c per mb per second (this according to your call centre agents). How is this even rational, fare, client oriented or sustainable for your clients?
I also have continuously called the call centre and the number quotes above and according to them the system has been off since Monday, resulting in my queries not being attended to - hence this message on this platform.
I honestly feel I am being ****** by this network day and night.It increases prices without informing clients, it takes airtime and data, and its becoming unbearably expensive.
I am paying significantly more for using my cellphone significantly less. I highly doubt its because my back sytem is being used but because your prices have increased to 99c per mb per second (this according to your call centre agents). How is this even rational, fare, client oriented or sustainable for your clients?
I also have continuously called the call centre and the number quotes above and according to them the system has been off since Monday, resulting in my queries not being attended to - hence this message on this platform.
I honestly feel I am being ****** by this network day and night.It increases prices without informing clients, it takes airtime and data, and its becoming unbearably expensive.