MTN and iTalk are rogues!!!

Recenetly took a home router from MTN though italk. Was completely mislead on the product and its benefits. The agent advised the router was unlimited with speed of over 10mbs. Received the router, couldnt connect to the internet for 3 days. Finally got it connected as they put in the wrong address and it was not connected to the right tower. Agent also advised it was a month to month contract and be returned and cancelled anytime. After 2 days, internet connection went off as it was capped at 100gb. I was told i need to buy "speed" from the mtn app!!!! Called MTN and iTalk to cancel my contract. Returned the router, got the irms number, called iTalk gave them the information and its beens 3 weeks my contract is still active....leading them towards the end of the month to Debit me.

iTalk together with MTN is the most pathetic customer service i have experienced. They mis sell their products and mislead customers into signing 24 month contracts which they cannot get out of. I asked my call recording and never received it.

Worse network provider in SA!!!!!!!!