GK
Given K

1 reviews | Active since May 2017

06 Jun 2017, 13:57

MTN and it's Insurance Company

<p>I haven't been assisted yet regarding this matter.</p> <p><br />"I have send in my Iphone for a simple screen repair by the 1st of November 2016 till today 13 May 2017 MTN and its Insurance (Pinnacle Marketing) can't give me a solid answer on when my business phone will be couriered back to me"</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Jun 2017, 17:39
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike