MM
Marilize M
1 reviews | Active since Jan 2020
23 Jul 2020, 09:45
MTN and *****
I have been trying to get hold of MTN for two weeks now. Their customer care is non existing. I cant seam to speak to anybody because I don't have an MTN number, yet I owe them thousands. This is rediculouse. I phoned every number I could find, inclu**** their ***** line, and most of them are out of service. Nobody could help me. I have never been with MTN but would not recommend th to anyone.
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
24 Jul 2020, 08:03Good day Marilize M,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply24 Jul 2020, 08:03
Official
Good day Marilize M,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MM
Marilize M's updateReviewer Update
24 Jul 2020, 08:13Good morning.
Thank you for finally responding According to my credit score I have a massive MTN bill. But I have never had an MTN account, so I don't have any numbers or references. I can only give you my ID: ***.
Can you please assist me in clearing my name.
Thank you for finally responding According to my credit score I have a massive MTN bill. But I have never had an MTN account, so I don't have any numbers or references. I can only give you my ID: ***.
Can you please assist me in clearing my name.
MM
Marilize M's update24 Jul 2020, 08:13
Reviewer Update
Good morning.
Thank you for finally responding According to my credit score I have a massive MTN bill. But I have never had an MTN account, so I don't have any numbers or references. I can only give you my ID: ***.
Can you please assist me in clearing my name.
Thank you for finally responding According to my credit score I have a massive MTN bill. But I have never had an MTN account, so I don't have any numbers or references. I can only give you my ID: ***.
Can you please assist me in clearing my name.