Mtn and Day light *******.

I am supremely dissapointed with MTN and the call centres. 6 weeks ago we were contacted regarding a contract for renewal. This was the call centre calling. I thought this was a smart move than having to go in to the store.

We didn't actually take a new phone, merely changed a package .

No where in the call did the ******* thieving consultant say that there would be a migration fee. If I was informed... I would NEVER have taken it.

Instead the consultant was going on about how much money I'd be saving.

When we finally went into a store to sort out the debit order( more on that later) We asked the consultant about the monthly premiums and she showed us what is due. I was enraged!!!! We filed a complaint for that to be reviewed and the review said that we must still pay! Why?? We we never informed about the migration fee. All your calls are recorded... I want to hear the recording in which that thieving ******* mentions the migration fee! There probably isn't one!!

The consultant at the store even admitted that this has happened before when that effing call centre makes these upgrades... they leave out hidden fees!! If MTN knows this is going on. Then why aren't they doing anything about it? Absolute ridiculous.

I am not paying any migration fee. Im only paying for my contracts. This is day light *******!!!